Privacy Policy
General provisions
This policy describes how personal data is processed on the Zone Concept website. The website operator processes data in accordance with applicable requirements of EU Regulation 2016/679 (GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection and Digital Rights.
By using the website or submitting a request, you confirm that you have read this policy. If you provide another person’s data, make sure you are authorised to do so.
Data we collect
- your name or another form of address you provide;
- contact details for Telegram, WhatsApp or telephone;
- the address of the page from which the request was sent;
- event details that you voluntarily provide in subsequent communications;
- technical server-log data: IP address, browser type, and the date and time of access.
We do not ask you to submit special categories of personal data through the form. The website and its services are not intended for minors.
Purposes and legal bases
We use the data to respond to your request, discuss the event format, prepare an offer and arrange the selected service. Processing is based on your request and pre-contractual steps and, where necessary, your consent, our legitimate interest in operating and securing the website, or compliance with legal obligations.
We do not make decisions based solely on automated processing and do not use contact details submitted through the form for marketing communications without a separate legal basis.
Storage and security
Your request is sent to the website’s administrative email address. The theme does not create a separate record for it in the WordPress database, although the message may be retained by the email and hosting providers according to their settings.
Data is retained only for as long as necessary to respond, provide the service, resolve potential disputes and meet mandatory legal requirements. Reasonable organisational and technical safeguards are used, but no method of transmitting data over the internet can guarantee absolute security.
Data sharing
Hosting, email and technical-support providers may access the data to the extent necessary to perform their services. Data may also be disclosed where required by law or a competent public authority.
When you select the Telegram or WhatsApp buttons, you leave for a third-party service. Further processing is governed by that service’s terms and policy and may involve transfers outside the European Economic Area.
Your rights
Where provided by law, you may request access to, rectification or erasure of your data, restriction of processing or data portability, object to processing and withdraw consent previously given. Withdrawal does not affect the lawfulness of processing carried out before it.
Please first send your request to the website operator. You may also lodge a complaint with the Spanish Agency for Data Protection (AEPD).
Contact and updates
To ask about data processing or exercise your rights, contact the operator of Zone Concept at alexeybyr.code@gmail.com. Additional information may be required to verify your identity and protect the data.
This policy may be updated when the website, connected services or legal requirements change. The current version is always published on this page.